INOC Core offers a 24x7 Network Support Operation at a cost-effective price

NORTHBROOK, IL, October 30 2018 - INOC, a 24x7 Network Operations Center (NOC) and global provider of technology infrastructure monitoring, reporting, and support services today announced the release of its INOC Core Service Package aimed at supplying enterprises and network, cloud, and application service providers a superior support operation to improve staff efficiency and retention, reduce technology support costs, reduce resolution time, and provide a superior end-user experience. "A big challenge for companies in taking advantage of 24x7 NOC support is the complexity with tools, documentation, and processes. We took the most common NOC support requirements and created a service package that simplifies the onboarding process. INOC CORE is a package of service and support features that allows customers to enable 24x7 NOC support quickly," according to Prasad Ravi, INOC Co-Founder and CEO.

Reduced Cost of Operations INOC’s Core Service Package provides reliable tools, proven processes, and skilled experts to improve uptime, availability, and performance of networks, applications, and servers, and includes the following features:

  •  24x7 Event Monitoring and Management
  •  24x7 Incident Management
  •  24x7 Third-Party Supplier Management
  •  24x7 Service Desk

The INOC Difference
With nearly two decades in business, INOC delivers robust, fully-available and consistent monitoring and management solutions globally from its US-based NOC operations centers, including:

Skilled Experts: INOC engineers hold decades of experience in technology infrastructure monitoring and engineering.

Best Practices: INOC leverages the ITIL (Information Technology Infrastructure Library) framework, allowing for the delivery of customized support services while maximizing operational efficiency.

Sophisticated Tools: Cutting edge technology and reliable operational tools provide streamlined workflows for efficient troubleshooting and faster resolution times.

  • About INOC

    INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of technology infrastructure monitoring, reporting and support services for communication service providers and enterprises.  From a primary NOC in Madison, WI, and a Disaster Recovery NOC near Chicago, IL, INOC’s 24×7 staff provides a hands-on approach to incident resolution.  INOC proactively processes critical technology support issues and delivers timely information to improve the uptime, availability and performance of applications, servers and networks.  A client web portal, NOCVIEW4, provides extensive reporting capabilities and visibility into infrastructure monitoring and support activity in real-time.  INOC cost-effectively integrates 24×7 NOC support into a client’s existing support operation to deliver greater uptime.  For more information on INOC and its services, email or call +1-877-NOC-24X7 (+1-877-662-2497).  You will also find additional information on our website, INOC.COM, or by following INOC on TwitterLinkedIn and Google+.


    Katie Chism

    Manager, Business Operations

    Tel: +1 319 431 0064

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